Privacy Policy

Overview

Signal OpX Inc. ("Signal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our platform.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We collect information in the following categories:

Information you provide directly:

• Contact form submissions — name, email address, company name, and message content
• Demo requests — name, email, company, and information about your operation
• Job applications — name, email address, resume/CV, and any information you include in your application
• Account registration — name, email address, role, and credentials required to access the Signal platform

Information collected automatically:

• Usage data — pages visited, features used, time spent, and interactions within the platform
• Device and browser information — browser type, operating system, and device identifiers
• IP address and approximate geographic location
• Cookies and similar tracking technologies (see Cookie Policy section below)

Information from your use of the Signal platform (customers only):

• Employee and crew data entered by your organization, including names, credentials, certifications, and scheduling information
• Operational data including job records, dispatch logs, and compliance documentation
• Any other data your organization uploads or creates within the platform

How We Use Your Information

We use collected information to:

• Respond to inquiries, demo requests, and support questions
• Provide and operate the Signal platform and its features
• Process and review job applications
• Send transactional communications related to your account or our services
• Improve and develop our products based on usage patterns
• Ensure platform security and prevent fraud or abuse
• Comply with legal obligations

We do not use your information to send unsolicited marketing emails unless you have explicitly opted in. You can opt out at any time.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

• Service providers: Third-party vendors who help us operate our business (e.g., hosting, email delivery, analytics) — under strict data processing agreements
• Legal compliance: If required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets — with prior notice to affected users
• With your consent: Any other sharing will only occur with your explicit permission

Data Storage & Security

Signal OpX is 100% US-hosted. All data is stored on servers located within the United States.

We implement industry-standard technical and organizational security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no system is completely immune to security risks, and we cannot guarantee absolute security.

In the event of a data breach that affects your information, we will notify you as required by applicable law.

Cookies

We use cookies and similar technologies to operate our website and understand how visitors use it. These include:

• Essential cookies: Required for the site to function — cannot be disabled
• Analytics cookies: Help us understand traffic and usage patterns (e.g., page views, session duration)
• Preference cookies: Remember your settings and choices

You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to legal obligations
• Portability: Request your data in a machine-readable format
• Objection: Object to certain types of processing

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Specifically:

• Contact and demo request information: up to 2 years from last contact
• Job application data: up to 1 year if not hired, unless you request earlier deletion
• Platform customer data: retained for the duration of your contract plus 90 days after termination
• Analytics data: aggregated and anonymized after 26 months

Children's Privacy

Signal OpX services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will provide notice through our platform or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy can be directed to: